Legal

Privacy Policy

Last updated: May 5, 2026

1. Overview

Quad ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using Quad, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us when you create an account or use the Service:

  • Name, email address, and university
  • Profile photos and bio
  • Major, graduation year, and interests
  • Messages and content you post on the platform

We also collect certain information automatically when you use the Service:

  • Device type, operating system, and browser
  • IP address and approximate location
  • Usage data such as pages visited and features used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Show your profile to other students at your school
  • Facilitate connections, group chats, and roommate matching
  • Send you notifications about activity on your account
  • Improve and develop the Service
  • Respond to your support requests
  • Enforce our Terms of Service and keep the platform safe

4. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With other users as part of normal Service functionality (your profile is visible to students at your school)
  • With service providers who help us operate the platform (hosting, analytics, email delivery)
  • If required by law, court order, or government authority
  • In connection with a merger, acquisition, or sale of assets, with notice to users

5. Your Profile and Visibility

By default, your profile is visible to other registered students at your university. You can control what appears on your profile at any time from your account settings. You can choose to limit the visibility of specific profile fields.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes such as fraud prevention.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of certain data processing activities

To exercise any of these rights, contact us at hello@quadapp.co.

8. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect how the Service functions.

9. Children's Privacy

Quad is intended for users who are at least 17 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

10. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Your continued use of the Service after changes are posted means you accept the updated policy.

12. Contact

Questions about this Privacy Policy? Reach us at hello@quadapp.co.